Aaron will be presenting “When the Room Gets Rough: Facilitation Skills for the Moments You Didn't Plan For” | You're already a facilitator — you just might not call yourself one. Every time you lead a team meeting, guide a committee discussion, run a board retreat, or moderate a panel, you're facilitating. And most of the time, it goes fine. But what about the moments that don't go fine? The offhand comment that lands wrong. The voice that gets talked over. The remark that crosses a line. These moments are brief, but they shape whether people feel safe enough to contribute — or whether they shut down entirely. This session equips you with practical, in-the-moment strategies for navigating disruptive and harmful behavior in group settings, so you can protect both the people in the room and the work you came together to do. Learning Objectives - Recognize five common disruptive behaviors that undermine psychological safety in group settings — including microaggressions, dominant interruptions, and identity-based remarks. - Apply at least three in-the-moment intervention techniques that address harmful behavior without derailing the group's work. - Design a personal preparation practice for anticipating and responding to difficult moments before they arise. Best For: Facilitators, committee staff liaisons, board liaisons, meeting moderators, education/program staff