Blog FPO

Gardian of the Month: Jim Thompson

Q & A with Jim Thompson, vice president of association management and strategic development for Capitol Hill Management Services Inc. He is also a moderator for Healthy by Association.

Q: Learn: What’s one subject you’d like to learn more about?
A: Playing music. I recently started playing bass guitar and have always wanted to play a six-string guitar. I recently acquired a nice guitar – free – and I want to learn to play it SO badly.

Q: Network: Tell us about one of your favorite personal or professional networks. What makes it special?
A: One of my favorite networks would have to be the American Society of Association Executives. Anytime I am at one of the events, I always get so charged-up about my profession and I am reminded why I do what I do. Additionally, there are so many great people who I get to see year after year and many more that I continue to meet.

Q: Transfer: Think about a topic in which you feel you’re quite knowledgeable. How would you use this knowledge to better your industry?
A: I would say the idea of creating a member experience in your organization. I am so passionate about the idea that it’s not enough these days to provide customer service. You have to go above and beyond and provide an experience. It would help so many folks in member/customer retention. 

Q: Please share with us a resource you can’t live without.
A: It may sound cheesy, but I am not sure I could live without Facebook. It’s the place where I get so much knowledge about my industry and stay connected with my peers. It’s a place where I hold myself accountable to my goals. It’s where I stay connected with friends and family. It’s a place where I promote the organizations I work for and it’s a place where I get a lot of my news. It’s basically a community that’s been built for and by me. You just have to use it in small doses.

Q: If you could only eat one food for a week, which would you choose and why?
A: I would have to say Thai food. I am so addicted to the stuff. There aren’t many dishes that I don’t like.

Gardian of the Month: Kristina Kauffman

Kristina Kauffman, events and CTA manager for the Greater Lansing Convention and Visitors Bureau, is Gardian of the Month.

Read More >

Partnership vs. Membership: Defining Terms

I see partnership and membership as being founded on the same broad idea: individuals or organizations that seek some type of a relationship with an association.

Read More >

Thought leaders: Don’t take them for granted

Thought leaders can impact the bottom line. They are drivers for success and can be some of the most effective and inspirational teachers.

Read More >

Voices and Views: May

Event Garde is committed to professional development, for ourselves and for our industry. As such, we’re avid readers of industry news. We’d like to share these must-reads with you.

Read More >

Five reasons to host a volunteer leader meeting

Hosting a volunteer leader meeting is an excellent way to bring together key volunteers and staff to collaborate, network and grow.

Read More >

Bright Idea: Town halls

Every month, the National Association of Home Builders hosts a virtual townhall, during which members are encouraged to discuss all things membership.

Read More >