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Voices and Views: July

Event Garde is committed to professional development, for ourselves and for our industry. As such, we’re avid readers of industry news. We’d like to share these must-reads with you.


According to the U.S. Bureau of Labor and Statistics, more than 62 million people volunteer each year.

Volunteers are critical to associations, as they can help staff events, help with office work and serve as ambassadors.

So, associations should communicate the benefits of volunteerism to members. Results at Hand says young professionals get experience and develop skills in new areas while improving their marketability and expanding networks. In fact, al professionals can learn best practices and upcoming trends while improving skills.  

Results at Hand says a member engagement app can help recruit volunteers.

“A member engagement app enables more robust participation from association members by giving them access to information in a quick and easy format, and provides a plethora of ways in which associations can communicate and connect with members, establishing an active community of professionals,” Results at Hand says.  


Energy is key to networking, according to a recent article in Entrepreneur.

“Relationship capital is an immensely valuable part of business success,” writes David Meltzer. “And one of the best ways to build this asset is to put your energy, intention and attention on networking. Energy makes it ‘network,’ meaning the energy that you carry is what makes your connections work.”

The first is to get in the right state of mind, he says. And if people aren’t “feeling” it, they need to shift their energy into thinking they belong. At the same time, networkers should realize the value they bring into a conversation.


One of the best ways to foster knowledge transfer is to encourage collaboration across an organization, especially when multiple generations comprise a workplace.

One tool: Encourage employees to show their work, suggests Tettra.

“The ‘working out loud’ strategy involves techniques like narrating your thoughts and processes as you carry out the work,” Tettra says. “For example, this is quite a common practice in medicine when a doctor talks junior doctors through an operation or conducts an assessment on a dummy patient.”

Another option is to record or write down work after it’s complete. By sharing information about how people complete tasks, other employees can begin to acquire the knowledge being transferred.

A knowledge management platform is another effective tool, Tettra says.

Gardian of the Month: Tracy Koenig-Poches

Tracy Koenig-Poches, director of instructional design for Event Garde, is Gardian of the Month.

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Designing impactful instructor-led learning experiences with the millennial in mind

When it comes to offering face-to-face learning experiences, such as a day-long interactive workshop or a 75-minute breakout session at a conference, associations must carefully consider the millennial learner’s needs and expectations.

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Bright Idea: Training to improve customer satisfaction

Understanding the importance of customer satisfaction, the RV Industry Association is introducing a new training institute for technicians.

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Voices and Views: July

Event Garde is committed to professional development, for ourselves and for our industry. As such, we’re avid readers of industry news. We’d like to share these must-reads with you.

Read More >

Who is Generation Z and how will they impact the future of associations?

Generation Z can be defined as those born between 1997 and 2010. According to the U.S. Census Bureau, Gen Z outnumbers millennials and baby boomers, making up 25 percent of the population.

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What The Tonight Show teaches us about learning

Learners who can’t find the quality education they need to compete within their chosen profession will be forced to select alternative options. Therefore, we need to stop creating and sharing with speakers a laundry list of dos and don’ts. If that were enough for them to create truly transformational experiences, they would have happened by now.

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